24h Fast Interventions at Installations
Helpdeskul E.E.B.C. provides solutions and technical support for partners 24 hours, 7 days a week. We want to be prompt and fast with every request, so that the costs and defects are as low as possible.
Our Call Center is available to take over complaints and coordinate teams of field engineers.
The 24/7 Fast Intervention service is available in two variants:
24-hour On-Call Fast Intervention Service;
Fast Response Services for Partners.
The 8 intervention teams are made up of 16 specialized and authorized technicians, available at any time and in any locality in Romania. The E.E.B.C. The monitor has a computerized dispatcher system and makes it possible for teams to intervene in a very short time.
Our emergency response technicians 24/7 called for emergencies will proceed by locating, diagnosing and promptly repairing the faults found, followed by explanatory notes and proposals for the proper functioning of the equipment.
E.E.B.C. has its own warehouse with stock of exchange materials and equipment.
E.E.B.C. offers a warranty of up to 2 years depending on the equipment for the work performed during the fast interventions.
